The First Honest Cable Company
My HD cable box died a couple of weeks ago after having been swapped out only a few months ago, and I’ve been having more than my fair share of problems with getting Comcast—or is it Xfinity?! I can never remember which one is the company and which one is the service these days—to send a technician to swap it out. I know, I know, I could take my box to my local support center and have them give me another box, but frankly, I just don’t think I should have to take time off from work to stand in line for the privilege to do so. I mean, that’s why I pay my freakin’ cable bill, right?! Aren’t there charges for this kind of stuff already built in?
Anyway, I wish Comcast would at least be as honest as this video when dealing with me rather than patronizing me by “thanking” me for being such a “loyal customer” and “caring” about my needs. Seriously, how much trouble is this company in when it takes almost a week to get someone to drive to my house to swap out a box?

